Cashless

Benefit for Operators

• Cost savings can be achieved through slim lining the number of tills and staff at front of house
• Handling less actual money through your tills means that you don’t need to worry as much about the security of your centre.
• Customer satisfaction is proven to rise; a smoother in centre experience means less queuing, less stress and far happier customers.
• Increase your footfall; people who have paid into a cashless account are far more likely to show up and use the cash they have deposited.
• Frees up staff to delight customers; having your reception staff interacting with customers is a compelling way to make best use of your most precious resource and helps your customers see that your staff are really listening and being proactive. 
• Future proof your systems- pretty much everyone agrees that a totally cashless future is on the horizon- Gladstone’s cashless features allow you to dip your toe in the water and start getting your customers used to a new way of thinking.

Member Benefits

• Convenient and quick. Topping up your account from home gives the flexibility for customers to plan and manage their own funds carefully.
• Improves in centre experience; lower queues and better customer experience all round mean that customers just get to where they are going more quickly. With self-service kiosks you could even eliminate queues at reception and watch your customers have the smooth journey they deserve.
• Improves security. No need to carry cash or card and no more lost purses behind the front desk- with a cashless account, customers can simply turn up and leave their bank cards at home.