Current Members

• Accurate membership figures
• Breakdown by Subscription Type
• Ability to include/exclude specific Subscription Types

Frequent Visitors

• Based on combination of sales activity and swipe attendances
• Analyse and reward most frequent visitors
• Identify casual users for upgrades

Referral Program Analysis

• Members upgrading from referral subscriptions
• Percentage of conversions 

Leavers

• Accurate leaver counts over given periods
• Breakdown by Subscription Type
• Forecast of leavers over future periods

Non Visitors

• Based on combination of sales activity and swipe attendances
• Target non visitors for return
• Identify Sleepers

Member Data Quality

• Completeness of member records
• Analysis of key contact information; Phone,Email, Mobile

Joiners

• Accurate joiner numbers
• Breakdown by Subscription Type
• Analyse success of promotions and source via User Fields

Member Demographics

• Member breakdown by Age/Gender/User fields
• Postcode or other address field profiling

1. Stay Fit with GDPR Compliance

Since last May, the regulators have used the GDPR’s teeth to force firms to meet new standards relating to data protection, privacy and security.  One such company Bounty UK a pregnancy and parenting club, collected personal information for the purpose of membership registration through its website and mobile app, and has been fined £400,000. 

Its vital that operators continue to monitor all aspects of their GDPR compliance.  Our bespoke GDPR data services help operators to maintain their LMS database compliance.  As such, to ensure that all the contact records have the correct opt-in/out status together with regular data cleansing to identify sleepers and out of date records.  Our annual managed data cleansing service, charged pro-rata can deliver peace of mind.

2. Overbooked Classes with Spaces still Available?

You’re running a class and it gets fully booked up. Anyone else that would like to join your class at this point will have to join your wait list. If due to unforeseen circumstances, 3 people drop out, new members cannot book the class as the waiting list is full! At this point you are stuck in the dilemma that a lot of our customers are experiencing; overbooked classes with available spaces.Book this service.

3. Resolve the Nightmare of Overlapping Bookings

Empty spaces are not only inefficient but also annoy other members who notice available spaces in classes they were unable to book on to, this service will alleviate this issue.