- 360 Platform Overview
- Add-on Modules
- Club Type
activities | classes | resources
design | management | online
enquiries| POS | access
prospect | communicate | retain
people | finance | utilisation
design | setup | optimise
This module facilitates activity bookings for club members as well as staff, PTs, rooms and courts - with comprehensive utilisation reporting.
Setup and configure membership packages together with workflows and automation to use within customer management tasks.
Use a branded portal connected to your main website for online membership to give your customers self-service access to their account, view classes and make bookings.
This powerful all encompassing module is specifically designed for the needs of the club operator to promote and grow its membership by converting leads to members and building ongoing relationships to facilitate retention as well as up-sell club products and services.
The Configuration Manager is the heart of the system, providing powerful and flexible ways to deliver a solution that is bespoke to the needs of your club. Choose from a variety of templates and system wizards throughout all the modules to automate and simplify day-to-day operations.
The initial installation and training gets the club up and running with GladstoneOne; create your configuration, and train staff to use the configuration manager to make changes to the system as your club grows.
Build and understand reports for: sales, marketing and memberships; bookings and resources; and financial performance.
Direct Debit Integration- this service connects with 3rd Party Electronic Funds Transfer (EFT) and Direct Debit (DD) services to undertake the collection of membership subscriptions.Compatible with 3rd party payment and collection services including: DFC, Harlands, L&Z BACS, BAWE UK BACS, SEPA (EU).
We understand that not every club has dedicated resources on hand to configure, maintain and optimise the system. Our range of managed services can ease the burden, anxieties and stress of staff turnover, as well as having skilled back-office staff on hand to maintain effective day-to-day club operations.
The Configuration Service removes the burden for your staff to do the initial configuration and accelerates Go-Live, removing the need for your team to complete the initial setup.
With the monthly Managed Service we will manage the ongoing configuration of your system, allowing you to free staff to spend time with customers, as well as reducing the requirement to have one your staff as the ongoing systems expert.