Choosing a Hosted Solution

Why Hosting?

The Case for Hosting and Never Pay for an Upgrade Again!

Everybody wants IT to just work. But the reality is your IT team’s performance is hampered by spending too much time keeping the lights on, managing software versions and daily operations. For your infrastructure to deliver maximum business value, you need to continually manage and optimise it.  Moving your LMS to a hosted environment provides operators with many benefits. 

For example your Gladstone system runs on SQL Server, its important to ensure that your server OS is up to date, with the latest Microsoft service packs and security enhancements. Extended support for SQL Server 2008 ended on July 9, 2019.  Microsoft will no longer release security updates for any version of SQL Server 2008 Windows Server 2008 goes end of support in January 2020, now is the time to consider removing the headache of managing and maintaining your IT server infrastructure in-house. A fully outsourced hosted platform ensures that your infrastructure is maintained within supported product life-cycle version as well benefiting from ease of licensing management for both desktop and server Microsoft products.

Not only does hosting entitle you to free of charge upgrades when new releases of the Gladstone system arrive, but it also ensures that all complex IT server management is handled on your behalf.  No more performance issues from that old noisy server located in the back room or someone accidentally turning it off.  Is your disaster recovery, a disaster? 

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Have peace of mind that your system is managed and run in a 'state of the art' UK based data centre with our partner Rackspace.  Your data is held in a secure and temperature controlled environment with vetted IT professionals on hand to replace failed HW in an instant.  The data centre team will maintain service patches and virus protection systems in case of cyber attack, should there be a major power outage for any reason, the data centre has UPS fail over to keep the power running until normal service is resumed. 

 

 

 

Re-balance Expenditure

  • Reduce the burden for continual capital expenditure, move costs into operational expenditure and avoid the high up front capital costs with predictable subscription billing.
  • There is no charge for Professional Services for software you already own


 Reduce IT Staff costs

  • No requirement for server support 24/7 365.
  • The IT team doesn't need to re-create server infrastructure so there is no single point of failure.
  • Free up IT to manage more innovative projects. 
  • Maintenance is easy, no need to carry multiple spares of every server component.

 Work with the Best in Class

  • Our hosted environment is safe in hands with RackSpace.
  • Dedicated, fully resilient, hardware solution. This metal system is dedicated to our customers only, unlike a fully cloud based environment that is on fully shared infrastructure.
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What does is mean for You? 

  • Implementation of Gladstone Products becomes far more straightforward with no lengthy lists of pre-requisites.
  • Customers on the Hosted environment can take advantage of the OpenActive connector.
  • Removes the red tape that can be associated with allowing suppliers like Gladstone access to your infrastructure.
  • Quicker support from Gladstone as there is no reliance on your IT teams to be available for remote access. 
  • Customers running in the hosted environment will always be on the latest version, as well as receiving patches and bug fixes first. 
  • 'Never pay for an upgrade' means you remove the cost of Gladstone Professional Service time for upgrades.  Some downtime is inevitable, however Gladstone works with each of its customers to schedule work at the most convenient time.  We can also schedule 'out of hours' to minimise operational disruption entirely.

Customers on the hosted platform are
75% less likely to call Support!

Source: Jonathan Christensen, Head of Customer Support, Gladstone

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