- Club Type
- Case Studies
With globally recognised loyalty measure Net Promoter Score®, you can collect member feedback and gauge loyalty with just one question which takes seconds to answer.
Allows Instructors to:
Use the handy to-do-list to manage and assign response feedback
Understand exactly what the Detractors are unhappy about and get it sorted, quick time!
See at an instant where the issues arise, use grouping and tags to identify key areas of improvement
Monitor customer perception changes and conversions between Detractors, Passives and Promotors
“Each morning I check my NPS scores on my mobile phone before I hit the office, it sets me up for the day knowing exactly what needs my immediate attention"