Customers expect the ability to use self-service tools to complete their daily tasks, such tools are now prevalent in fast food outlets, airport check-ins and local shops. With increased attention on active and healthy lifestyles operators are seeing more customers coming into centre; with decreasing staff numbers a kiosk streamlines bookings and payment processes, as well as enabling customers to self-serve, creating enhanced operational efficiency.
Watch how ActiveNewham utilise Kiosk with
tickets and access controls
The solution also helps improve customer service by extending the location of your reception desk and giving customers the opportunity to manage their own transactions at their convenience.
One of our centres reduced average customer time spent in reception from 1 minute to just 16 seconds by using kiosks and cashless accounts.