- Club Type
The latest release of the Gladstone Leisure Management System is code-named Threadneedle, it is built with security and compliance checks to aid operators with GDPR as well as being PCI compliant and supporting the OpenActive initiative. Operators can choose to run Threadneedle in both an on-premise environment although we recommend the hosted environment which is located in a UK data centre and operated by on the UK's leading PaaS providers, RackSpace.
Not all leisure management systems are the same, our latest Threadneedle platform release is ideal for Multi-sites, Trusts, Local Authorities and Universities who have complex requirements; our LMS is flexible, configurable, and expandable. With solutions for Front of House, with picture Access Controls and turnstiles with integrated RFID and/or Self-Service Kiosks as well as powerful Administration tools, Business Intelligence and Reporting.
The platform is expandable to offer add-on modules to increase customer retention, simplify complex course administration where level progression is required as well as Health Outcome management. The integrated native mobile App provides operators with a marketing tool to deliver news and notifications as well as enabling customers to book classes, manage their membership and top up their account with cashless and loyalty points all from their mobile.
Additional solutions are available to expand the LMS capabilities, some are standalone tools, where as others have been further developed by Gladstone to directly integrate with the Gladstone LMS database.
We understand that moving LMS providers can be challenging and time consuming. With the help of our dedicated professional services team, we’re able to on-board new customers and tailor installs to meet almost any request.
Rather than simply an off-the-shelf software vendor, Gladstone’s team include a comprehensive professional services department that provides wraparound customer care, from pre-sale exploratory scoping to post-sale support, ongoing training and more.
"Our professional services team is multifaceted to make sure your investment in the system is risk free: We’ve got project managers to make sure every aspect of delivery is as seamless as you’d expect; technical specialists on hand for complex integration requirements; training specialist to teach your team the ins and outs of how to get the most out of the system; and client relationship managers to show you new ways of engaging customers. They all work in-sync to ensure you’re getting the most out of your Gladstone solutions." - Lynne Reeves, Professional Services lead.
Contact one of our helpful and consultative sales representatives to learn more about the Gladstone Threadneedle release, or jump right in and book a demonstration.
If you haven't worked it out yet, we code-named this release 'Threadneedle' because of the focus on Cashless & Loyalty together with GladstonePay and improvements in security and reliability. The bank of England is situated in Threadneedle Street, London.