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Professional Services

Training, Enablement, Learning, Data Insights, Regulation and Compliance

GDPR

Everything that operators, clubs and gyms need to know about GDPR.

TRAINING

Our professional trainers have over 35 years of combined experience in training Leisure Management systems.

HOSTING

Keep IT infrastructure costs low, Gladstone can manage your Leisuire Mangement system for you via a hosted platform.

Never pay for an upgrade again!

DATA SERVICES

Your data enables great decision making and management information.  Everything you need from financial data, resource utilisation and retention figures are only a click away.

PARTNERS

At Gladstone, we believe in customer choice and have joined forces with some well-regarded industry partners to provide our clients with even more value and business support.

CARD and ID Services

Order a wide range of customised and proximity RFID cards, keyfobs and wristbands (EasyBands), as well as barcode & magstripe plastic cards and keytags for your Gladstone system.

GDPR

Understand what GDPR means for operators, together with the range of products and services in support of the General Data Protection Regulation.

  • GDPR 'ready' solutions that are built with privacy in mind
  • GDPR data services
  • CBT training for new GDPR released products
  • Partnership with ClearComm to facilitate GDPR compliance
Learn more

Training

Our team are enthusiastic, team oriented, and dedicated to providing outstanding customer service and thrive on working in a fast-paced, demanding environment.

  • Deliver high quality training to our customers using our agreed structures and methodologies - both face-to-face and online to meet and exceed our customers’ needs and requirements
  • Consult with customers to provide advice on configuration and best use of Gladstone’s product range, across the Health & Leisure industry
  • Carry out training needs analysis
  • Create and deliver training plans, including online and eLearning modules as part of overall project delivery
  • Carry out system specification and business process reviews
  • Provide product expertise to Product Development, QA and Support teams
  • Work closely with the wider Professional Services team and other business functions for successful project delivery
Learn more

Hosting

Managing an IT infrastructure is not everyones' ideal.  Don’t let your limited time, energy and staff let you fall behind. Break the cycle and free yourselves with Gladstone's hosted service, so you can concentrate on what you do best — focusing on your customers, members and your facility.

We’re proud to work with Rackspace a leader in the 2017 Magic Quadrant for Public Cloud Infrastructure Managed Service Providers, Worldwide. 

Why choose hosting?

  • Reduce burden of Capital Expenditure
  • No single point of failure
  • Dedicated hardware
  • Straightforward implementation
  • Enhanced Support
  • Always on the latest versions
Learn more

Data Services

The Gladstone Data Services team can help you with a variety of analysis reports such as:-

  • Analyse customer demographics
  • Explore membership attrition & retention
  • Discover financial trends
  • Report on income & usage
  • Calculate attendance trends and patterns
  • Monitor subscription volumes against KPI’s
  • Make decisions around viability of classes & courses
  • Investigate utilisation of resources

Bespoke Data Consultancy

We can help with big data input and data manipulation services.  Our data privacy accredited consultants, can work with you to perform large scale imports and updates straight into your live system.

If the data has been captured in your Gladstone membership system our team will enable you to extract meaningful insights from it.

GDPR Data Services are also available.

Learn more

Partners

Gladstone are pleased to be a business partner of Sporta, the representative body for Leisure Trusts in the UK and are also long standing member of UK Active, the body responsible for promoting physical activity in the UK.

      

Gladstone works with a range of partners including:-

  • Data Validation
  • Payment Service Providers
  • Marketing & Communication
  • Direct Debit Services
  • Kiosk & Access Control
  • Procurement Frameworks
View our partenerships

CARD and ID Services

Contact our cards services team to learn more about the choices available to support your Gladstone system.  

  • Fobs
  • Wrist bands
  • RFID phone stickers
  • Branded smart cards
Learn More

Switch to Hosting

Switch over from your on-premise solution to a hosted solution and reduce your IT expenditure. Our hosted platform is managed by RackSpace a Leader in the Magic Quadrant for Public Cloud Managed Service Providers.

  • Never pay for an upgrade again!
  • You'll always be on the latest version
  • Suitable for large multi-sites
  • Ideal for small clubs and gyms, ask us about GladstoneOne
Learn More
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