Log Tickets for: Gladstone360, Plus2 and associated Gladstone modules

Raise a Support Ticket

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The most effective way to raise a support ticket is through the Gladstone Customer Portal, where there are no telephone queues and tickets are automatically directed to the relevant support engineer. 

By logging a ticket online you provide the technician with all the necessary issue background as well as screen shots, log files and documentation to give your engineer a head start.

Once an online ticket has been submitted you will immediately receive a confirmation email with your support ticket reference number.

Support Hours

Customer Login


The fastest and most effective way to log a ticket is through the online portal       

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