- Club Type
The most effective way to raise a support ticket is through the Gladstone Customer Portal, where there are no telephone queues and tickets are automatically directed to the relevant support engineer.
By logging a ticket online you provide the technician with all the necessary issue background as well as screen shots, log files and documentation to give your engineer a head start.
Once an online ticket has been submitted you will immediately receive a confirmation email with your support ticket reference number.
The fastest and most effective way to log a ticket is through the online portal
Head of Customer Service