Webinars

May 21st, 2020

join@home Discounts and online promotions

Overview of GMC - showing how to operate a Direct debit & Auddis run, from within the GMC product.

Suitable for: Users at Admin or Management level, who currently perform Direct debit/ Auddis, runs through Plus2 and wish to move to using the GMC products auddis or DD runs

Learning goal: Demo on how to process Auddis and EFT runs from within the Gladstone Management Console

Bite sized training session, with its main focus on, how to run subscription discounts within the join@home product.

Suitable for: Admin, Management and configuration level Users

Learning goal: To look at creating subscription discounts and promotions to be sold via the join@home product, and configured within the Gladstone management product.

June 25th, 2020

Gladstone 360 -Memberships, Freeze and Cancellations

A taster demonstration on how the latest version of Connect works and some of its configuration features

Suitable for: All

Learning goal: To get an overview of Online bookings configuration and operations for class, course and general activity bookings

An Introduction to member cancellations and freeze practices, within the Gladstone 360 product.

Suitable for: Existing & new G360 customers, and membership administrators

Learning goal: To process member cancellations and member freeze for membership administration within G360

July 16th, 2020
CANCELLED

Eye Q Commonly Requested EyeQ Report Examples

A refresher session/Intro, on how to configure new bookings sheets and activities for bookings in Plus2 and G360.

Suitable for: Users of Plus2 & 360, at Admin or Management level and site Managers

Learning goal: To set up examples of booking sheets for your facility, with some activity examples. Although activities are configured in Plus2, they can also be booked through the 360 product. 

Introductory online session on EyeQ Reports Examples- Gladstone's new analysis and business intelligence reporting system.

Suitable for: Current Users of EyeQ Reports 

Learning goal: Utilising specific EyeQ report examples and then export into Excel as a pivot table, to provide informative and creative report examples.

August 27th, 2020

G360 Configuring the Class Widget Module

How to configure Price Products, with price level override & membership subscription examples in Plus2.

Suitable for: All users of Plus2

Learning goal: To set up price product buttons and deal with price level override & subscription examples.

How to set up the new G360 Class Attendance Widget.

Suitable for: Reception and system administration operators of Plus2

Learning goal: To set up and operate the class attendance widget within G360.

September 24th, 2020

Plus2 -Configuring Different Types of Calendar Examples

Membership admin examples: such as cancellations, freeze and deleting bank accounts in masses.

Suitable for: Users of Plus2 & 360, at Admin or Management level

Learning goal: How to set up membership wizards examples. Cancellations, Freeze and renewing memberships

How to set up, different calendar examples, for use within in Plus2 and G360.

Suitable for: All users of Plus2 and 360

Learning goal: How to configure calendars for use behind products, subscriptions, booking sheets and activities. Also suitable for 360 users.

October 29th, 2020

GMC-Member Data Extract Report Includes Marketing Campaigns and Preferences Examples

Overview of the Gladstone Management Console - Archive Module

Suitable for: Bite sized training session, for trained users of the GMC -archive module and this session is suitable for IT Managers and System Administrators

Learning goal: How to archive redundant Plus2 configuration and member data examples, from your system, with the latest archiving features.

Overview of the new member data extract report (Allows you to extract members marketing preferences for non EyeQ customers) GDPR Versions of Plus2 and Above

Suitable for: All users of Plus2 and Plus2 reports (The member data export report, is for customers who do not use EyeQ) Small Site customers only

Learning goal: How to enable the new member data extract report, for reporting on opting in and out of marketing preferences. For customers who do not have access to EyeQ reports. Small site customers only.

November 26th, 2020

Learn 2 Courses- for Absolute Beginners New to Swim School

Overview of GMC DD module- Showing how to operate an Auddis & Direct debit run from within the GMC product with Direct Debit Rejections examples

Suitable for: Users at Admin or Management level, who currently perform Direct debit/ Auddis, runs through Plus2 and wish to move to using the GMC products Auddis or DD runs

Learning goal: How to process Auddis and EFT runs, from within the GMC product and then dealing with manual & Electronic direct debit rejections

An ideal session for anyone new to the Learn2 course management solution looking to get started.

Suitable for: An intro session for beginners and new customers of Learn2 Courses

Learning goal: This session is purely an overview of how Learn2 works , for beginners to the product.

The Contacts module- with configuration of Email Manager & Email Templates. New Contacts/Members, joining your club, will receive various emails on member sign up processes

Suitable for: Existing 360 customers and all new customers

Learning goal: This session will mainly focus on the configuration of email Manager and email templates, that will be sent to new contacts on sign up through 360.