Webinars

March 21st, 2019

EyeQ Commonly Requested EyeQ Reports

Overview session on how to set up and configure specific Process- Such as -Fill space from Waiting Lists and Fill class spaces.

Suitability: Current users of BPM and EyeQ reports.

Learning Goals: By the end of this session you will learn how to set up sample business processes.

An introductory online session on some Commonly requested EyeQ examples- Gladstone new analysis and business intelligence system. 

Suitability:  For all current users of EyeQ reports.

Learning Goals: Learn how to utilise  specific EyeQ report examples and then export into Excel as a pivot table to provide informative and creative report examples.

April 25th, 2019

Gladstone360 - Contacts Workflows, Memberships, Freeze & Cancellations

An introductory session to our new Prospecting module, which is designed to help your sales team move prospects through the sales cycle.

Suitability: Users of Gladstone 360, Contacts, POS and Checkin.

Learning Goals: You will learn an overview of how to add prospects and then convert to contacts.

An Introduction to our new Contacts module within our Gladstone 360 product suite.

Suitability: Existing 360 customers and all new customers.

Learning Goals: You will learn how to add Contacts and create some workflows examples in the Contact 360 product Suite.

Overview session for swimming lesson software management system. An intro session for beginners.

Suitability: For beginners and new customers of Learn2 Courses of Plus2 at Admin or Management level.

Learning Goals: This session is purely an overview of how Learn2 works , for beginners to the product.

Overview session on how to deal with late cancellations and no shows for booking activities and classes in Plus2.

Suitability: Administrators, Supervisors, Duty Managers who have some Plus2 configuration expertise

Learning Goals: By the end of this session you will know how to set up a late cancellation policy for your facility and then be able to report on this. 

June 20th, 2019

Join@Home - Subscription Discount Examples

The Contacts module- with configuration of Email Manager. So new Contacts joining your club receive various emails on sign up.

Suitability: Existing 360 customers and all new customers.

Learning Goals: This session will mainly focus on the configuration of email Manager and email templates that will be sent to new contacts on sign up through 360.

Bite sized training session with its main focus on how to run subscription discounts within join@home.

Suitability: Admin or configuration level of j@h and the Gladstone Management system. 
Learning Goals: How to look at building subscription discounts and promotions to be sold via join@home, through the Gladstone management configuration product. 

Overview of the Gladstone Management Console - Archive Module

Suitability:This session is just a recap for trained users of the GMC -archive module and is suitable for IT Managers and System Administrators.

Learning Goals:  Learn how to archive your database base with the latest archiving features.

A refresher session or introduction for high level users of Plus2, on how to configure new bookings sheets and activities for bookings in plus2 and 360.

Suitability: Suitable for Users of Plus2 & 360, at Admin or Management level and site Managers 

Learning Goals:  You will learn how to set up a new booking sheet for your facility with some activity examples. The activities can also be booked through the 360 product. 

A refresher session or introduction for high level users of Plus2, on how to configure new bookings sheets and activities for bookings in plus2 and 360.

Suitability: Users of Plus2 & 360, at Admin or Management level and site Manager.

Learning Goals: An introductory guide on how to get the best out of your till configuration and layouts in 360.

Overview session on how to set up block bookings in Plus2 and then how to operate the invoice module.

Suitability: Users of Plus2 at Admin or Management level.

Learning Goals: How to set up block bookings within the bookings module and then how to operate the invoice module. 

Overview of GMC - showing how to operate a Direct debit run from within the GMC product. 

Suitability: Admin or Management level, who currently perform Direct debit/ Auddis, runs through Plus2 and wish to move to using the GMC products auddis or DD runs .
Learning Goals: Demo on how to process and Auddis and EFT runs from withon the GMC.

A taster session demonstration on how the latest version of Connect works and some of its configuration steps.

Suitability: For all at all levels.

Learning Goals:  To get an overview of Connect and online bookings set up and operations for class, course and general activity bookings.

Paying off unpaid sales and member purge. Clearing unpaid sales on members and non-members accounts and how to void payments in Plus2.

Suitability: System Administrator, Admin Back Office Staff or Management level.

Learning Goals: How to use the batch postings module to clear up members and non-members debt within the Plus2 database.

An introductory online session on some Commonly requested EyeQ examples- Gladstone new analysis and business intelligence system. 

Suitability:  For all current users of EyeQ reports.

Learning Goals: Learn how to utilise  specific EyeQ report examples and then export into Excel as a pivot table to provide informative and creative report examples.

Quick overview of how to set up the Secure Password and then how this works with the Gladstone Member facing products: J@H and Connect.

Suitability: IT Managers and System Managers.

Learning Goals: How to switch on and set up the secure password, in our member facing global sections of the GMC.

Quick overview of how to set up; tills, buttons, products and calendars in Plus2.

Suitability: For all users of Plus2 & 360

Learning Goals: How  to configure Tills, Products, departments and calendar setup in plus2. Also suitable for 360 users. 

How to configure membership subscription within Plus2 and then how to apply member promotions and discounts.

Suitability: For all users of Plus2.

Learning Goals: You will learn how to configure subscriptions and products as well as how to allocate different subscription discount (examples).